Lead IT Support

PT Emas Cempaka · 📍 Salatiga, Jawa Tengah · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 17.000.000 – Rp 23.000.000 per month
PT Emas Cempaka is seeking a skilled and experienced Lead IT Support to join our team in Salatiga, Jawa Tengah. In this role, you will be responsible for providing technical support and guidance to our IT team, ensuring the smooth operation of our systems and networks. This is a great opportunity for a professional looking to take on a leadership role in IT support.

📋 Tanggung Jawab Pekerjaan

Provide technical support to employees and users, resolving hardware, software, and network issues.,Monitor and maintain IT systems and networks, ensuring high availability and performance.,Lead and mentor junior IT support staff, providing training and guidance.,Develop and implement IT policies and procedures to ensure compliance and security.,Coordinate with vendors and service providers to ensure timely delivery of IT services.,Conduct regular system audits and performance reviews to identify areas for improvement.,Manage and maintain IT documentation, including user manuals and troubleshooting guides.,Stay up-to-date with the latest IT trends and technologies, and recommend improvements to the IT infrastructure.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 5 years of experience in IT support or a similar role.,Strong knowledge of IT infrastructure, including hardware, software, and networks.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Proven leadership and team management skills.,Certifications in IT support or related fields are a plus.

🛠️ Keahlian

Technical skills: IT infrastructurehardwaresoftwarenetworkstroubleshooting.Soft skills: Leadershipteam managementcommunicationproblem-solving.
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