Front Desk & Operations Administrator / Receptionist

Join Pause And Padel as a Front Desk & Operations Administrator!

Are you a friendly, detail-oriented professional with a passion for customer service? Pause And Padel, a dynamic sports center in Jagakarsa, Jakarta, is looking for a motivated Front Desk & Operations Administrator to join our team. In this role, you'll be the first point of contact for our members and guests, ensuring a seamless and enjoyable experience from the moment they walk through our doors. You'll also play a crucial role in managing our day-to-day operations, including scheduling, inventory, and maintaining the cleanliness and organization of our facility.

With a focus on creating a welcoming and efficient environment, Pause And Padel offers a unique opportunity to grow your skills in a fast-paced, customer-centric setting. If you're ready to take on the challenges and rewards of this role, we invite you to apply and become part of our vibrant community.

📋 Tanggung Jawab Pekerjaan

• Greet and assist members and guests at the front desk, providing exceptional customer service.
• Manage the booking and scheduling system, including court reservations and class sign-ups.
• Handle member inquiries, process payments, and maintain accurate records.
• Oversee the inventory of sports equipment, ensuring it's well-stocked and in good condition.
• Coordinate with our cleaning and maintenance teams to ensure our facility is always clean and organized.
• Assist in organizing and promoting our events, workshops, and special offers.
• Monitor and maintain our reception area, ensuring it's welcoming and inviting.
• Stay up-to-date with industry trends and best practices in customer service and facility management.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in front desk, reception, or customer service roles.
• Proficient in using Microsoft Office Suite, including Excel and Outlook.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with sports facility management is a plus.
• High school diploma or equivalent required.
• Must be available to work full-time, including weekends and holidays.

🛠️ Keahlian

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